A written scope with named endpoints

Record where the service starts and ends, the cargo assumptions and the work included. Identify excluded or unpriced items, quotation validity and the party responsible for each destination payment. Keep revisions with the original shipment reference.

Approvals before additional work

Name the person who can approve checks, repacking, storage extensions and split dispatches. Ask for the proposed action, cost and timing effect before confirming a change. Keep the resulting instruction available to the people handling the shipment.

Document ownership stays explicit

Identify who provides and approves the invoice, packing list and product information. Ask the importer or appointed specialist to confirm destination-specific requirements. Record missing information and the date needed so document questions are not hidden in a general transport request.

Exceptions need a record and a next action

For missing packages, visible damage or a changed schedule, keep the order reference, observation and supporting records together. Ask who must act, what approval is needed and when the next update is expected. Preserve any agreed handover or receiving documents for follow-up.

An example to clarify the decision

ILLUSTRATIVE EXAMPLE

The receiving address changes from a warehouse to a shop after the original proposal. Record the new entrance, access and unloading needs, then request an updated delivery scope. Identify who accepts any additional work and payment before issuing a revised instruction. Keep the previous version available, but make clear which instructions now apply.

A scope-change and exception note

Use this note when the cargo, service scope or receiving plan changes. An approval should identify the actual change and any cost or timing effect, rather than relying on a general “please proceed” message.

Copy and complete in your own notes. This blank outline is not an approval or a shipment update; nothing is submitted or saved here.

Guides for the next step

COMPANY & CONTACT /

JETON EXPRESS SERVICE (HONGKONG) LTD.

Hong Kong contact address
Wing Shing Industrial Building, 26 Ng Fong St, San Po Kong, Kowloon, Hong Kong
Guangzhou warehouse address
广东省广州市白云区均禾街罗岗狮子岭路 25 号 E404 室
Room E404, No. 25 Luogang Shiziling Road, Junhe Street, Baiyun District, Guangzhou, Guangdong, China

Confirm shipment-specific receiving instructions before sending supplier deliveries.

Prepare your shipment brief ↗